Appliance Service Technician

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Duties

Appliance service technicians install, service and repair household and commercial appliances such as ranges, ovens, clothes washers, dryers, refrigerators, air conditioners, microwave ovens, dishwashers, waste disposers and compactors.

In general, appliance service technicians:

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Working Conditions

Appliance service technicians generally work alone with little supervision. Those who repair portable appliances work indoors at a workbench in a shop. Technicians who repair large appliances usually have to drive a truck with an inventory of parts and tools.

Appliance service technicians usually work a 40-hour week, but may work overtime in an emergency or at busy times of the year. Some work Saturdays and evenings to serve customers and the hours of work can vary considerably for those who are self-employed.

The physical demands of the work vary. Installing and servicing large appliances requires moving heavy appliances and a considerable amount of standing, stooping, kneeling and reaching. Benchwork is not as physically demanding.

There is some risk of physical injury due to electrical shocks, cuts, burns or muscle strain.

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Skills and Abilities

Appliance service technicians are independent and self-motivated individuals who enjoy meeting and helping people. The work is most rewarding for those who like problem-solving and working with their hands.

To be successful in their trade, appliance service technicians need:

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Employment and Advancement

Appliance service technicians work for appliance dealers, independent appliance service companies, department stores, appliance manufacturers' own service departments, gas and electric utility companies, and owners of rented commercial appliances.

Journeyperson wage rates vary, but generally range from $20 to $30 an hour plus benefits.

With experience and knowledge of how to run a small business, appliance servicemen may start their own independent appliance service companies or appliance sales and service outlets. They may also become factory service representatives employed by manufacturers to supervise authorized repair depots in a particular region.

Experienced appliance service technicians employed in larger organizations may become specialists or advance to supervisory positions such as foreman or service manager.

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Working in Alberta

To work as an Appliance Service Technician in Alberta, a person must be a registered apprentice or a certified journeyperson or hold a recognized trade certificate. (see Recognized Trade Certificates)

Appliance service technicians learn their skills by registering with Alberta Apprenticeship and Industry Training to participate in apprenticeship training and, upon successful completion, are awarded the Alberta Journeyman Certificate.

An appliance service technician who holds a valid trade certificate from Alberta or from another Canadian province or territory may apply to write the Interprovincial Exam and, if successful, be granted a Red Seal under the Interprovincial Standards Program. The Red Seal is recognized throughout most of Canada.

An appliance service technician who holds a certificate that was issued by another recognized apprenticeship authority in Canada (province, territory or federal jurisdiction) may apply for an Alberta Equivalency document under the Equivalency Program.

Appliance service technicians who:

may be eligible to apply for trade certification under the Qualification Certificate Program.

Individuals possessing a valid Alberta Journeyman Certificate, an Alberta Occupational Certificate, or a credential that is recognized as equivalent to an Alberta trade or occupational certificate are eligible to receive a Blue Seal business credential after completing the necessary requirements.

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Apprenticeship Training

The term of apprenticeship for an appliance service technician is 3 years (three 12-month periods) including a minimum of 1600 hours of on-the-job training each year, and 8 weeks of technical training in each year.

To learn the skills required of an appliance service technician in Alberta and be issued an Alberta Journeyman Certificate, a person must:

Apprentices may attempt the Interprovincial Exam in the final period of their apprenticeship training and, if successful, be granted a Red Seal. (see Exam Counselling Sheets)

When apprentices attend technical training, they are required to pay the applicable tuition fee and purchase course supplies.

Grants, scholarships and other financial assistance may be available. For more information see Financial Assistance or contact an Apprenticeship and Industry Training Office.

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Interprovincial Standards (Red Seal) Program

To qualify for a Red Seal, a person must:

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Equivalency Program

To qualify for an Equivalency document based on a recognized credential, a person must:

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Qualification Certificate Program

To qualify for a Qualification Certificate based on Canadian credentials, a person must:

To qualify for an Alberta Qualification Certificate based on work experience, a person must:

Time spent on supervisory or foreman duties, counter work, heading the tool crib, or on a training course is NOT counted as ‘hands-on’ work experience.

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